Contact Us

This page tells you how to reach the editorial team behind Canadian Sports Betting Sites, what we can realistically help with, and what belongs with your sportsbook's own support desk instead. We're an independent comparison site for Canadian bettors — we don't hold accounts, process withdrawals or settle bets, so getting your message to the right place saves you time.

How to reach the editorial team

Email [email protected]. Write in English, and include the sportsbook name, the page you were reading and the date if your message relates to something we've published. We read everything that arrives and reply to genuine enquiries, though we can't promise a response to marketing pitches or bulk outreach.

Things worth sending us:

• Corrections. A bonus amount that has changed, wagering terms that no longer match, a payment method that's been dropped, a page that now loads a different offer.
• Your experience with a listed site. Payout delays, unexpected verification requests, limits cut without explanation, support that went silent — these shape how we rank.
• Review requests. A sportsbook you use that isn't covered here.
• Content questions. Something in a review that didn't make sense or contradicted another page.

Things we can't do: unlock an account, chase a withdrawal on your behalf, recover a forgotten password, dispute a settled bet, or arrange a bonus you weren't granted. Only the operator can act on any of those, and only after you've completed their verification process.

Where commercial relationships sit

We may earn a commission when a reader opens an account through a link on this site. That funds the research; it does not buy a position. Ranking order and editorial ratings are set by our own assessment, and a brand paying nothing can outrank one that does. If you think a listing reads like an advert rather than a review, that's exactly the kind of message we want in the inbox.

Contacting the sportsbooks we list

For anything account-related, go to the operator first. Below is a snapshot of the top-ranked brands on this site and the headline offer attached to each, so you know which terms you're asking about when you write to their support team.

Every offer above carries qualifying conditions — minimum deposit or stake, minimum odds, rollover, time limits and market exclusions. Read them on the operator's own terms page before you deposit, and quote the specific clause when you raise a query.

Instant Casino

Top of our list, and the brand readers most often write to us about. Its headline is a percentage boost on combo bets rather than a large cash matching bonus, which suits parlay and same-game parlay bettors more than someone placing single moneylines. Boost offers usually require a minimum number of legs and a minimum price per leg, so check both before assuming a slip qualifies. Limitation: a combo-focused promotion does nothing for a reader who bets NHL puck lines one at a time, and a boost paid as bonus funds is not the same as cash.

Ivibet

Listed for broad sport coverage across the leagues Canadians actually follow. Its sport bonus is quoted up to €150, and that currency matters: if your account is denominated in euros, deposits and withdrawals may pass through a conversion, and your bank or card issuer may add its own margin. Ask support directly whether a CAD wallet is available before funding. Limitation: currency handling is an avoidable cost that a CAD-native sportsbook wouldn't impose, and the bonus ceiling is modest next to others here.

Betninja

A combined sports and casino welcome package — up to $2,500 plus 100 free spins — which appeals if you move between a hockey slip and a slots session on the same balance. Packages like this normally split the sports and casino portions with separate wagering terms, and the free spins are usually tied to named games with their own contribution rate. Limitation: the advertised maximum is only reachable with a very large deposit, and combined packages tend to carry heavier rollover than a plain sports bonus, so the headline number overstates what a typical bettor will see.

Skycrown

A 450% match is the largest percentage on this list, which draws questions to our inbox about whether it's realistic. Big multipliers almost always come with a low cash cap and a rollover figure calculated on bonus plus deposit. Limitation: high-percentage matches are the terms most likely to restrict maximum stake per bet while the bonus is active — worth confirming in writing with support before you place anything sizeable.

What these sites offer beyond the welcome deal

When you write to us about a brand, it helps to say which part of the product you mean. Across the operators listed here you'll typically find:

• Core North American markets — NHL, NFL, NBA and MLB, priced as moneylines, point spreads and totals.
• Soccer — domestic Canadian and MLS fixtures alongside the major European competitions.
• Props, parlays and same-game parlays, plus season-long futures.
• Live and in-play betting, where prices move in running and availability varies by fixture.
• Other combat and individual sports such as MMA and golf, usually with thinner markets.

Several of these operators also run a casino product — slots, table games and live-dealer rooms — and in some cases poker or a racebook, sitting on the same wallet as the sportsbook. Bonus terms differ between the two sides: sports wagering rarely counts toward casino rollover and vice versa. If your message is about a promotion, tell us which product it came from, because the answer usually changes.

Money questions we're asked most

We can explain how something generally works; only the operator can tell you what's happening on your account. Broadly:

• Cost to take part — there's no fee to open an account. Your cost is your stake, plus any minimum deposit needed to unlock a promotion.
• Deposits — commonly bank cards, bank wire or money transfer, voucher and player-transfer options, and cryptocurrency. Interac is the method Canadians ask about most; availability differs by brand, so confirm it on the cashier page rather than assuming.
• Withdrawals — usually back to the method you deposited with. Crypto payouts are typically the quickest once approved; card and bank transfers take longer, and weekends and bank holidays extend them.
• Fees and limits — minimum and maximum withdrawal amounts, per-day or per-week payout ceilings, and possible processing fees. These are published in each operator's terms and are the numbers to check before choosing a method.
• Currency — where CAD is offered, use it. An account held in euros or USDT adds a conversion step between you and your money.

If a payout hasn't arrived, the first step is almost always identity verification. Send the operator a clear government photo ID, a recent proof of address and, where asked, proof of your payment method. Write to us afterwards if the delay continues past the timeframe the operator quoted — a pattern of slow payments is something we act on.

Eligibility, regulation and what we can't advise on

The sportsbooks featured here accept bettors from across Canada and operate under international licences. That is not Canadian government approval, and it isn't the same as a provincial licence — no operator on this list should be read as provincially regulated. Domestic regulated markets exist in some provinces, and the rules and available operators differ depending on where you live.

Minimum age depends on your province or territory, generally 18 or 19. You must meet your local age requirement and be legally able to bet where you are. We can't give legal advice on the status of offshore betting in your province, and we can't tell you what to declare or to whom — those are questions for a qualified professional. What we can do is describe how an operator's terms, licensing statements and payout record read to us.

Before you contact anyone, it's worth reading our terms of use and knowing where we stand on responsible gambling. If a message is about a betting problem rather than a review, please reach out to a support service in your province — we're not equipped to provide that help, and we'd rather point you somewhere that is.

How we assess the sites you're writing about

Our ratings are editorial judgements, not customer review scores, and no one on the team has tested a payout. We research published terms, licensing statements, market depth, pricing against reference lines, banking options relevant to Canada, mobile experience and the operator's public track record, then re-check pages as of 2026. Reader reports are part of that picture, which is why the inbox matters. You can read more about the people and process on our about page.

Getting a faster answer

1. Check the operator's terms page for the specific clause in question.
2. Open a ticket or live chat with the sportsbook, and keep the transcript.
3. If it's unresolved, email us with the brand, dates, amounts in C$ where relevant, and what support told you.
4. Leave out passwords, full card numbers and ID documents — we never need them and won't ask.

Whether it's a correction, a complaint or a sportsbook you think deserves a look, send it to [email protected]. Short messages are fine; specific ones are better.